Refund Policy

Since each piece is made specifically for you, we do not accept returns for buyer's remorse or size changes after production begins. That said, we stand behind our work:

  • Print defect or wrong item: full refund or free reprint, your choice
  • Delivery that did not meet the confirmed date/time: full refund of delivery-related charges, plus correction of the design
  • Order that has not yet entered production: cancel and receive a full refund within 2 hours of your order